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MANAGEMENT DEVELOPMENT COURSES
• Getting the most from your team

• Communication skills: Learning the   language of influence

• Assertiveness at work

• Becoming a confident presenter and   speaker

• Solving people and performance   problems

• Delegating with confidence

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EXACTLY WHAT YOU WANT

The course descriptions below cover some of the most popular aspects of Management Development. However, if you require something more bespoke, please contact me and I will be more than happy to discuss your exact training requirements with you, so that I can tailor the course to precisely match your individual business needs.

Getting the most from your team:
Manage your team effectively by understanding team dynamics, knowing the right decisions to take and how to implement them, and learn how to create a culture in which every individual is encouraged to grow. This course is ideal for new managers, and equally suitable for experienced managers who wish to refresh their skills.

WHAT WILL THIS COURSE GIVE YOU?
• A deeper understanding of the team and how it ticks
• The skills to make the most of the team’s resources
• A variety of decision-making styles
• The ability to run meetings efficiently, enjoyably and effectively
• An introduction to effective delegation
• How to use feedback as a motivator

Communication skills:
Learning the language of influence:
Your communication skills directly influence your success in business. Learn how to use the language of influence to secure the agreement of others, get on with anyone by tuning into their wavelength, transform your listening skills and develop your 'sixth sense'. Prepare for a fascinating day that will leave you with new skills and increased powers.

WHAT WILL THIS COURSE GIVE YOU?
You will benefit by:
• Becoming more effective in meetings.
• Being able to exert influence.
• Achieving your business goals through the co-operation and collaboration of others.
• Acquiring the reputation of one who is trusted.
• Earning the respect and admiration of colleagues and business peers.
• Having your confidence grow beyond measure.

Sounds like magic? Prepare to be convinced!

Assertiveness at work
Assertiveness is a communication style that allows us to express ourselves with confidence but without aggression. It makes us far more effective in our dealings with others at work and gives us the ability to handle 'difficult' people and confrontational situations. It also boosts self-confidence, reduces stress and brings life skills that are equally useful outside the work environment!

WHAT WILL THIS COURSE GIVE YOU?
• Increased personal effectiveness.
• The skill to ask for what you want clearly, directly and respectfully.
• The ability to handle ‘difficult’ people, confrontation and conflict situatons positively and effectively.
• The strength to say ‘no’ firmly and tactfully.
• The ‘Six Types of Assertion’ handy guide to help you every day.
• Reduced personal stress.

Becoming a confident presenter and speaker
Creating a well structured presentation and mastering the ability to get the message across confidently is one of the most important skills in business. Learn step by step techniques that make building a presentation easy, and let me show you how to transform your nerves into positive energy, giving you real confidence on your feet.

WHAT WILL THIS COURSE GIVE YOU?
• A structured approach to making presentations.
• Step by step techniques that make it easy.
• The ability to channel nerves into positive energy.
• Improved verbal and non-verbal communication skills.
• Confidence on your feet.

Solving people and performance problems
What marks out a really good manager from an average one is their ability to spot and address individual performance issues before they turn into larger problems. In this course delegates will explore a range of methods that will enable them to uncover the true nature of the problem and initiate that all-important road map to recovery. Especially recommended for new managers who wish to develop their general people-management abilities, this course is also suitable for experienced managers who wish to refresh their interpersonal skills.

WHAT WILL THIS COURSE GIVE YOU?
• Increased awareness of people as individuals.
• Management approaches to helping people.
• Skills to achieve positive results from difficult situations.
• Improved leadership skills.
• Better approachability.
• Reduced personal stress.

Delegating with confidence
Do you want to see increased productivity? Would you like a more fulfilled and energised team, and to be able to retain your top performers? Want to be a highly influential and respected manager? How about freeing up your time and reducing your stress levels? If you are answering YES to any of the above questions, then you need to become skilled in the art of delegation.

WHAT WILL THIS COURSE GIVE YOU?
• The ability to empower and motivate your staff
• The key to retaining your best performers
• Increased productivity and job satisfaction for all
• The opportunity to develop yourself by freeing up precious time
• The secret of staying in control and being more relaxed
• Less stress for you and your team

Management Training Lancashire ~ Management Training Merseyside ~ Management Training Cheshire ~ Management Training Greater Manchester ~ Management Training Cumbria ~ Management Training Yorkshire ~ Sales Training Lancashire ~ Sales Training Merseyside ~ Sales Training Cheshire ~ Sales Training Greater Manchester